1. Data protection at a glance
General notes
The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text.
Data collection on our website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. His contact details can be found in the Legal Notice of this website.
How do we collect your data?
Your data is collected when you provide us with this information. This can be data that you enter in a contact form, for example.
Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right to receive information free of charge about the origin, recipient and purpose of your stored personal data at any time. You also have the right to demand the correction, blocking or deletion of this data. For this purpose, as well as for further questions regarding data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have a right of appeal to the responsible supervisory authority.
You also have the right, under certain circumstances, to request that the processing of your personal data be restricted. For details, please refer to the Privacy Policy under "Right to limit processing".
Analysis tools and third-party tools
When you visit our website, your surfing behaviour can be statistically evaluated. This is mainly done with cookies and with so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following data protection declaration.
You can object to this analysis. We will inform you about the possibilities of objection in this privacy policy.
2. Hosting and content delivery networks (CDN)
External Hosting
This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated by a website.
The use of the host is for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).
Our host will only process your data to the extent necessary to fulfil its performance obligations and will follow our instructions with regard to this data.
We use the following host:
Amazon Web Services, Inc.
410 Terry Avenue North
Seattle WA 98109
United States
Our data is processed in European computer centres in compliance with GDPR. Data processing is carried out on the basis of standard contractual clauses of AWS (https://aws.amazon.com/de/compliance/).
3. General notes and compulsory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this data protection declaration.
When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.
Note on the responsible body
The responsible party for data processing on this website is:
Robin Data GmbH
Fritz-Haber-Str. 9
06217 Merseburg
Phone: +49 (0) 3461-4792360
E-mail: info@robin-data.io
Responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Storage duration
Unless a more specific storage period has been specified within this data protection declaration, your personal data will remain with us until the purpose for which it was collected ceases to apply. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons have ceased to apply.
Data Protection Officer required by law
We have appointed a Data Protection Officer for our company.
RA Richard Bode
Maxstraße 11
01067 Dresden
Phone: +49 351 - 41 88 22 07
E-mail: datenschutz.robin-data@recht-bode.de
Note on data transfer to the USA
Among other things, our website includes tools from companies based in the USA. If these tools are active, your personal data may be transferred to the US servers of these companies. We would like to point out that the USA is not a safe third country in terms of EU data protection law. US companies are obliged to release personal data to security authorities without you as the person concerned being able to take legal action against this. It cannot therefore be ruled out that US authorities (e.g. secret services) may process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke any consent already given at any time. For this purpose, an informal notification by e-mail to us is sufficient. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.
Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)
If the data processing is carried out on the basis of Article 6 paragraph 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation, including profiling based on these provisions. You will find the respective legal basis on which processing is based in this data protection declaration. If you object, we will no longer process your personal data unless we can demonstrate compelling reasons for processing which are worthy of protection and which outweigh your interests, rights and freedoms, or unless the processing serves the assertion, exercise or defence of legal claims (objection pursuant to Art. 21 para. 1 GDPR).
If your personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing, including profiling, insofar as it is linked to such direct marketing. If you object, your personal data will no longer be used for the purpose of direct marketing (objection under Art. 21 para. 2 GDPR).
Right of appeal to the competent supervisory authority
In the case of infringements of the GDPR, the data subjects have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the suspected infringement. This right of appeal is without prejudice to other administrative or judicial remedies.
Right to data transferability
You have the right to have data, which we process automatically on the basis of your consent or in fulfilment of a contract, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only take place to the extent that it is technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If the SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If there is an obligation to provide us with your payment data (e.g. account number for direct debit authorisation) after the conclusion of a contract with costs, this data is required for payment processing.
Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
In the case of encrypted communication, your payment data that you transmit to us cannot be read by third parties.
Information, deletion and correction
Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address given in the legal notice.
Right to limit processing
You have the right to request the restriction of the processing of your personal data. To do so, you can contact us at any time at the address given in the legal notice. The right to restrict processing exists in the following cases:
- If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to request that we limit the processing of your personal data.
- If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you do need it to exercise, defend or assert legal claims, you have the right to request that we limit the processing of your personal data instead of deleting it.
- If you have lodged an objection under Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests outweigh the interests of the parties, you have the right to demand that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, such data may be processed - apart from their storage - only with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
Objection to advertising e-mails
We hereby object to the use of contact data published within the scope of the legal notice obligation to send advertising and information material not expressly requested. The operators of this website expressly reserve the right to take legal action in the event that unsolicited advertising information is sent, for example by spam e-mails.
4. Data collection on our website
Cookies
Our Internet pages use so-called "cookies". Cookies are small text files and do not cause any damage on your end device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or until they are automatically deleted by your web browser.
In some cases, cookies from third-party companies may also be stored on your end device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for the processing of payment services).
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies are used to evaluate user behaviour or display advertisements.
Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies, e.g. for the shopping basket function) or to optimise the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is given. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of their services. If consent to the storage of cookies has been requested, the storage of the cookies in question will be carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR); the consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.
Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you separately about this within the framework of this data protection declaration and, if necessary, request your consent.
Cookie Consent with Usercentrics
This website uses Usercentrics' cookie-content technology to obtain your consent to the storage of certain cookies on your terminal equipment or to the use of certain technologies, and to document this consent in a manner consistent with data protection. The provider of this technology is Usercentrics GmbH, Rosental 4, 80331 Munich, Germany, Website: https://usercentrics.com/de/ (hereinafter "Usercentrics").
When you enter our website, the following personal data is transferred to Usercentrics:
- Your consent(s) or the revocation of your consent(s)
- Your IP address
- Information about your browser
- Information about your device
- Time of your visit to the website
Furthermore, Usercentrics stores a cookie in your browser in order to be able to allocate the consents granted to you or their revocation. The data collected in this way is stored until you request us to delete it, delete the Usercentrics cookie itself or until the purpose for which the data is stored no longer applies. Mandatory statutory storage obligations remain unaffected.
Usercentrics is used to obtain the legally required consent for the use of certain technologies. The legal basis for this is Art. 6 para. 1 sentence 1 lit. c GDPR.
Contract for order processing
We have concluded a contract for order processing with Usercentrics. This is a contract which is prescribed by data protection law and ensures that Usercentrics processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources. The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website - for this purpose, the server log files must be collected.
Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.
The processing of the data entered in the contact form is thus exclusively based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. For this purpose, an informal notification by e-mail to us is sufficient. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent for storage or the purpose for which the data was stored no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.
Inquiry by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your inquiry including all personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR if your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and / or on our legitimate interests (Art. 6 para. 1 lit. f GDPR), as we have a legitimate interest in the effective processing of the inquiries addressed to us.
The data sent to us by you via contact enquiries will remain with us until you request us to delete it, revoke your consent for storage or the purpose for which the data was stored no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.
Registration on this website
You can register on this website to use additional features on the site. We will only use the data entered for this purpose for the purpose of using the respective offer or service for which you have registered. The mandatory data requested during registration must be provided in full. Otherwise we will refuse the registration.
For important changes, such as changes to the scope of the offer or technically necessary changes, we will use the e-mail address provided during registration to inform you in this way.
The data entered during registration is processed for the purpose of implementing the user relationship established by the registration and, if necessary, for the initiation of further contracts (Art. 6 Para. 1 lit. b GDPR).
The data collected during registration is stored by us for as long as you are registered on this website and is then deleted. Legal retention periods remain unaffected.
5. Analysis tools and advertising
Google Analytics
This is a web analytics service
Processing company:
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data processing purposes
This list sets out the purposes of data collection and processing. Consent is only valid for the stated purposes. The data collected cannot be used or stored for purposes other than those listed below.
- Analysis
Used technologies
share cookies
Pixel Tags
Collected data
This list contains all (personal) data collected during or through the use of the service.
- IP address
- Usage data
- Click path
- App updates
- Browser Information
- Device Information
- JavaScript support
- Visited pages
- Referrer URL
- Downloads
- Flash version
- Location Information
- Purchase activity
- Widget interactions
- Date and time of the visit
Legal basis
In the following, the legal basis for the processing of personal data as required by Art. 6 I 1 GDPR is stated.
Article 6(1) s. 1 lit. a GDPR
Place of processing
European Union
Retention period
The retention period is the period of time during which the collected data is stored for processing. The data must be deleted as soon as they are no longer needed for the specified processing purposes.
The retention period depends on the type of data stored. Each customer can determine how long Google Analytics keeps data before it is automatically deleted.
Data receiver
Alphabet Inc.
Google LLC
Google Ireland Limited
Data Protection Officer of the processing company
Below you will find the e-mail address of the Data Protection Officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form
Transfer to third countries
This service can forward the collected data to another country. Please note that this service may transfer data outside the European Union and the European Economic Area and to a country that does not offer an adequate level of data protection. If the data is transferred to the USA, there is a risk that your data may be processed by US authorities for control and monitoring purposes without you possibly being entitled to legal remedies. Below you will find a list of countries to which the data will be transferred. This may be for various purposes, such as storage or processing.
Worldwide
Click here to read the privacy policy of the data processor https://policies.google.com/privacy?hl=en
Click here to revoke on all domains of the processing company https://tools.google.com/dlpage/gaoptout?hl=de
Click here to read the cookie policy of the data processor
https://policies.google.com/technologies/cookies?hl=en
Google Ads
The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads enables us to display advertisements in the Google search engine or on third party websites if the user enters certain search terms in Google (keyword targeting). Furthermore, targeted ads can be played out based on the user data available at Google (e.g. location data and interests) (target group targeting). We as website operators can evaluate this data quantitatively, for example by analysing which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.
The use of Google Ads is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in marketing his service products as effectively as possible. Data transfer to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here: https://business.safety.google/adscontrollerterms/sccs/.
Google Tag Manager
This is a tag management system for managing JavaScript and HTML code snippets that can be used to implement tracking, analysis, personalisation and marketing performance tags and tools.
Processing company
Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Data processing purposes
This list sets out the purposes of data collection and processing. Consent is only valid for the stated purposes. The data collected cannot be used or stored for purposes other than those listed below.
- Functionality
Used technologies
- Pixel
Collected data
This list contains all (personal) data collected during or through the use of the service.
- Aggregated data for triggering tags
Legal basis
In the following, the legal basis for the processing of personal data as required by Art. 6 I 1 GDPR is stated.
- Article 6(1) s. 1 lit. f GDPR
Place of processing
United States of America
Retention period
The retention period is the period of time during which the collected data is stored for processing. The data must be deleted as soon as they are no longer needed for the specified processing purposes.
The data will be deleted after 14 days of retrieval.
Data receiver
- Alphabet Inc.
- Google LLC
- Google Ireland Limited
Data Protection Officer of the processing company
Below you will find the e-mail address of the Data Protection Officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form
Transfer to third countries
This service can forward the collected data to another country. Please note that this service may transfer data outside the European Union and the European Economic Area and to a country that does not offer an adequate level of data protection. If the data is transferred to the USA, there is a risk that your data may be processed by US authorities for control and monitoring purposes without you possibly being entitled to legal remedies. Below you will find a list of countries to which the data will be transferred. This may be for various purposes, such as storage or processing.
Worldwide
Click here to read the privacy policy of the data processor https://policies.google.com/privacy?hl=en
Click here to revoke on all domains of the processing company https://safety.google/privacy/privacy-controls/
Click here to read the cookie policy of the data processor https://www.google.com/intl/de/tagmanager/use-policy.html
Google Conversion Tracking
This website uses Google Conversion Tracking. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google conversion tracking allows Google and us to see if the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to compile conversion statistics. We learn the total number of users who clicked on our ads and what actions they took. We do not receive any information that can be used to personally identify the user. Google itself uses to
Identification Cookies or comparable recognition technologies.
The use of Google Conversion Tracking is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user behaviour in order to optimise both his website and his advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.
For more information about Google Conversion Tracking, please see the Google Privacy Policy: https://policies.google.com/privacy?hl=de.
Hotjar
This website uses Hotjar. The provider is Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe (Website: https://www.hotjar.com).
Hotjar is a tool to analyse your user behavior on this website. With Hotjar we can, among other things, record your mouse and scroll movements and clicks. Hotjar can also determine how long you stayed with the mouse pointer in a certain position. Hotjar uses this information to create so-called heat maps, which can be used to determine which areas of the website are preferred by the website visitor.
We can also determine how long you stayed on a page and when you left it. We can also determine at which point you have interrupted your entries in a contact form (so-called conversion-funnels).
In addition, Hotjar can be used to obtain direct feedback from website visitors. This function serves to improve the website operator's web offerings.
Hotjar uses technologies that enable the recognition of the user for the purpose of analysing user behaviour (e.g. cookies or use of device fingerprinting).
This analysis tool is used on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user behaviour in order to optimise both his website and his advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.
Deactivating Hotjar
If you want to disable Hotjar data collection, click on the following link and follow the instructions there: https://www.hotjar.com/opt-out
Please note that Hotjar must be deactivated separately for each browser or end device.
For more information about Hotjar and the data collected, please refer to Hotjar's privacy policy at the following link https://www.hotjar.com/privacy
Contract for order processing
We have entered into a contract for order processing with Hotjar to implement the strict European data protection regulations.
Usercentrics
The recipient of your data within the meaning of Article 13, Para. 1. e) GDPR is Usercentrics GmbH. Within the scope of order processing, Robin Data transmits personal data (consent data) to Usercentrics GmbH, Sendlingerstr. 7, 80331 Munich, Germany, as an order processor.
Consent data are the following data: Date and time of the visit or consent / refusal, device information. The data is processed for the purpose of complying with legal obligations (obligation to provide proof in accordance with Art. 7 Para. 1 GDPR) and the associated documentation of consents and thus on the basis of Art. 6 Para. 1 lit. c) GDPR. Local Storage is used for the storage of the data.
The consent data is stored for 3 years. The data will be stored in the European Union. For more information on the data collected and contact details, please visit https://usercentrics.com/privacy-policy/.
Our social media presence
Data processing through social networks
We maintain publicly accessible profiles in social networks. You can find the social networks we use in detail below.
Social networks such as Facebook, Google+ etc. can usually analyse your user behaviour comprehensively when you visit their website or a website with integrated social media content (e.g. LikeButtons or advertising banners). Visiting our social media sites triggers numerous data protection-relevant processing procedures. In detail:
If you are logged in to your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies that are stored on your end device or by recording your IP address.
With the help of the data collected in this way, the operators of social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you both inside and outside the respective social media presence. If you have an account with the respective social network, interest-based advertising can be displayed on all devices on which you are or were logged in.
Please also note that we are not able to track all processing on the social media portals. Depending on the provider, further processing may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection regulations of the respective social media portals.
Legal basis
Our social media appearances are designed to ensure the most comprehensive presence possible on the Internet. This is a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which must be stated by the operators of the social networks (e.g. consent within the meaning of Art. 6 para. 1 lit. a GDPR).
Responsibility and assertion of rights
If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. You can basically assert your rights (information, correction, deletion, restriction of processing, data transferability and complaint) both against us and against the operator of the respective social media portal (e.g. against Facebook).
Please note that despite the joint responsibility with the social media portal operators, we do not have full influence on the data processing procedures of the social media portals. Our possibilities depend largely on the corporate policy of the respective provider.
Storage duration
The data collected directly by us via the social media presence will be deleted from our systems as soon as the purpose for storing them no longer applies, you request us to delete them, revoke your consent to storage or the purpose for storing the data no longer applies. Stored cookies remain on your end device until you delete them. Mandatory legal provisions - in particular retention periods - remain unaffected.
We have no influence on the storage period of your data, which is stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).
Social networks in detail
We have a profile on Facebook. The provider is Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA. Facebook is certified according to the EU-US Privacy Shield.
We have concluded a joint processing agreement (Controller Addendum) with Facebook. This agreement defines which data processing operations we or Facebook are responsible for when you visit our Facebook page. You can view this agreement at the following link: https://www.facebook.com/legal/terms/page_controller_addendum
You can adjust your advertising settings independently in your user account. To do so, click on the following link and log in:
https://www.facebook.com/settings?tab=ads
Details can be found in the Facebook privacy policy: https://www.facebook.com/about/privacy/
We have a profile on Twitter. The provider is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02
AX07, Ireland. We would like to point out that we, as the provider of these pages, have no knowledge of the content of the transmitted data or its use by Twitter. For further information, please refer to the Twitter privacy policy at: https://twitter.com/de/privacy
We have a profile on XING. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Details on how they handle your personal data can be found in the XING Privacy Policy:
https://privacy.xing.com/de/datenschutzerklaerung
We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.
you disable LinkedIn advertising cookies. Please use the following link:
https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
Details of how they handle your personal information can be found in LinkedIn's privacy policy:
https://www.linkedin.com/legal/privacy-policy
For more information on how LinkedIn processes the data, please click here: https://www.linkedin.com/legal/privacy-policy?_l=de_DE
Social Media Conversion Tracking
Facebook pixel
This website uses Facebook's visitor action pixels to measure conversion. This service is provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries.
This allows the behaviour of site visitors to be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of Facebook Ads to be evaluated for statistical and market research purposes and future advertising campaigns to be optimised.
The collected data is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Usage Policy. This allows Facebook to enable the placement of advertisements on pages of Facebook as well as outside of Facebook. This use of the data cannot be influenced by us as a site operator.
The use of Facebook pixels is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in effective advertising measures, including social media. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.
Data transmission to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum and the
https://de-de.facebook.com/help/566994660333381.
In the Facebook privacy policy you will find further information on how to protect your privacy:
https://de-de.facebook.com/about/privacy/.
You can also use the remarketing feature "Custom Audiences" in the Advertising Settings section under
https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen disable. You must be logged in to Facebook to do this.
If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.
LinkedIn Insight tag
This website uses the Insight tag from LinkedIn. This service is provided by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.
Data processing by LinkedIn Insight Tag
We use the LinkedIn Insight tag to obtain information about visitors to our website. Once a site visitor is registered with LinkedIn, we can analyse key job information (such as career level, company size, country, location, industry, and job title) about our site visitors to help us better target our site. We can also use LinkedIn Insight tags to measure whether visitors to our websites make a purchase or other action (conversion measurement). Conversion measurement can also be carried out across devices (e.g. from PC to tablet). LinkedIn Insight Tag also offers a retargeting feature that allows us to display targeted advertising to visitors to our website outside of the website. According to LinkedIn, no identification of the advertising addressee takes place.
LinkedIn itself also records so-called log files (URL, referrer URL, IP address, device and browser properties and time of access). IP addresses are shortened or (if used to reach LinkedIn members across devices) hashed (pseudonymised). The direct identifiers of LinkedIn members are deleted by LinkedIn after seven days. The remaining pseudonymised data will then be deleted within 180 days. The data collected by LinkedIn cannot be assigned to specific individuals by us as website operators. LinkedIn will store the collected personal data of website visitors on its
servers in the USA and use them in the context of their own advertising activities. For details, please see the LinkedIn privacy policy at https://www.linkedin.com/legal/privacy-policy#choices-oblig.
Legal basis
The use of LinkedIn Insight is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in effective advertising measures, including social media. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.
Data transmission to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here:
https://www.linkedin.com/legal/l/dpa and the
https://www.linkedin.com/legal/l/eu-sccs.
Object to the use of LinkedIn Insight Tag Object to the analysis of usage patterns and targeted advertising by LinkedIn at the following link https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
In addition, LinkedIn members can control the use of their personal information for promotional purposes in the account settings. To prevent LinkedIn from linking information collected on our site to your LinkedIn account, you must log out of your LinkedIn account before visiting our site. We have a contract for order processing with LinkedIn.
6. Newsletter and interactions
Newsletter data
If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data is not or only collected on a voluntary basis. We use these data exclusively for sending the requested information and do not pass them on to third parties.
The data entered in the newsletter registration form will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address as well as its use for sending the newsletter at any time, for example by using the "unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you have cancelled your subscription. Data that has been stored by us for other purposes remains unaffected. After you have been removed from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data.
This serves both your interest and our interest in compliance with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.
Hubspot
This site uses HubSpot Inc. to send newsletters. The provider is HubSpot Inc. with registered office at Unter den Linden 26, 10117 Berlin and headquarters in the USA, 25 First Street, 2nd Floor, Cambridge, MA 02141. website: https://www.hubspot.de (hereinafter "hub spot").
Hubspot is a service that can be used, among other things, to organise the sending of newsletters and also to analyse customer behavior on websites and when using the newsletter. The data you enter to subscribe to the newsletter is stored on HubSpot's servers.
Data analysis through HubSpot
Our newsletters sent with HubSpot allow us to analyse the behavior of the newsletter recipients. Among other things, we can analyse how many recipients opened the newsletter message and how often which link in the newsletter was clicked. Conversion tracking can also be used to determine whether a predefined action (e.g. purchase of a product, sharing of information on social media, unsubscriptions) has taken place after clicking on the links in the newsletter. Furthermore, we can also record when a newsletter message was opened. This enables us to deliver newsletters when the respective newsletter recipient is expected to be most active. The time zone of the newsletter recipient can also be taken into account. HubSpot also gives us the ability to group newsletter recipients based on their interest. In this way, we can provide our newsletter recipients with content that is as relevant to their interests as possible.
HubSpot allows us to analyse the behavior of users of our site. For example, it records which page is opened, how long a user has been viewing which page or whether a user has already been on our website. Content displayed on the website can be dynamically displayed according to user interest, improving the user experience on our site.
For more information about the features of HubSpot, see https://legal.hubspot.com/de/privacy-policy
Legal basis
The data processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and our legitimate interest (Art. 6 para. 1 lit. f GDPR). You can revoke this consent at any time. The legality of the data processing operations already carried out remains unaffected by the revocation. The legitimate interest is to provide our customers with information adapted to their needs and to constantly improve our website and optimise our sales process.
Storage duration
The data deposited by you for the purpose of subscription to our newsletter will be stored by us until you unsubscribe from the newsletter and after cancellation of the newsletter both from our servers and from the servers of GetResponse deleted. Data that was stored for other purposes with us remain unaffected.
For more information, please refer to the HubSpot privacy policy: https://legal.hubspot.com/de/privacy-policy
Conclusion of a contract for order processing
We have signed a contract with HubSpot in which we commit HubSpot to protect our customers' data and not to share it with third parties.
7. Plugins and tools
Vimeo without tracking (Do-Not-Track)
This website uses plugins from the video portal Vimeo. The provider is Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA.
When you visit one of our sites equipped with Vimeo videos, a connection to the Vimeo servers is established. This tells the Vimeo server which of our pages you have visited. Vimeo also obtains your IP address. However, we have configured Vimeo so that Vimeo will not track your user activities and will not set cookies.
Vimeo is used in the interest of an attractive presentation of our online services. This represents a legitimate interest in the sense of Art. 6 Par. 1 lit. f GDPR. If consent has been requested, the processing will be carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent may be revoked at any time.
Data transmission to the USA is based on the standard contractual clauses of the EU Commission and, according to Vimeo, on "legitimate business interests". Details can be found here: https://vimeo.com/privacy.
For more information on how we handle user data, please see the Vimeo privacy policy
under: https://vimeo.com/privacy.
Font Awesome
This page uses Font Awesome for the uniform representation of fonts and symbols. Provider is Fonticons, Inc. 6 Porter Road Apartment 3R, Cambridge, Massachusetts, USA.
When you call up a page, your browser loads the required fonts into its browser cache to display texts, fonts and symbols correctly. For this purpose, the browser you use must connect to the servers of Font Awesome. This allows Font Awesome to know that your IP address has been used to access this website. The use of Font Awesome is based on
Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the uniform presentation of the typeface on our website. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.
If your browser does not support Font Awesome, a default font from your computer will be used. For more information about Font Awesome, please see the Font Awesome privacy statement: https://fontawesome.com/privacy
Google ReCAPTCHA
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
With reCAPTCHA it should be checked whether the data input on this website (e.g. in a contact form) is done by a human being or by an automated program. For this purpose, reCAPTCHA analyses the behaviour of the website visitor on the basis of various characteristics. This
Analysis starts automatically as soon as the website visitor enters the website. For analysis purposes, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run completely in the background. Website visitors are not notified that an analysis is taking place.
The storage and analysis of the data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting his web offers from abusive automated spying and from SPAM. If consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent may be revoked at any time.
For more information about Google reCAPTCHA, please see the Google Privacy Policy and the Google Terms of Use at the following links:
https://policies.google.com/privacy?hl=de and the
https://policies.google.com/terms?hl=de.
8. eCommerce and payment providers
Data transmission on conclusion of contract for services and digital contents
We only transfer personal data to third parties if this is necessary for the execution of the contract, for example to the credit institution commissioned with the payment processing.
A further transmission of the data does not take place or only if you have expressly agreed to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
Payment services
We integrate payment services of third party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, bank account details, credit card number) are processed by the payment service provider for the purpose of payment processing. For these transactions the respective contractual and data protection provisions of the respective providers apply. The use of the payment service providers is based on Art. 6 para. 1 lit. b GDPR (contract processing) and in the interest of a smooth, convenient and secure payment transaction (Art. 6 para. 1 lit. f GDPR). Insofar as your consent is requested for certain actions, Art. 6 para. 1 lit. a GDPR is the legal basis for data processing; consent may be revoked at any time in the future.
We use the following payment services / payment service providers within the scope of this website:
PayPal
The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). Details can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Creditreform Boniversum information according to Art. 14 EU-DSGVO
Our company regularly checks your creditworthiness when concluding contracts and, in certain cases where there is a legitimate interest, also for existing customers. For this purpose, we work together with Creditreform Boniversum GmbH, Hammfelddamm 13, 41460 Neuss, from whom we receive the data required for this purpose. On behalf of Creditreform Boniversum, we inform you in advance of the following information in accordance with Art. 14 EU-DSGVO:
Creditreform Boniversum GmbH is a consumer credit agency. It operates a database in which creditworthiness information about private individuals is stored.
On this basis, Creditreform Boniversum issues creditworthiness reports to its clients. Clients include, for example, credit institutions, leasing companies, insurance companies, telecommunication companies, receivables management companies, mail order, wholesale and retail companies as well as other companies that supply goods or services. Within the framework of the legal provisions, some of the data available in the information database is also used to supply other company databases, including for use for address trading purposes.
In the Creditreform Boniversum database, information is stored in particular on the name, address, date of birth, e-mail address (if applicable), payment history and shareholdings of persons. The purpose of processing the stored data is to provide information on the creditworthiness of the person inquired about. The legal basis for the processing is Art. 6 para. 1f EU-DSGVO. Accordingly, information about this data may only be provided if a customer credibly demonstrates a legitimate interest in knowing this information. If data is transferred to countries outside the EU, this is done on the basis of the so-called "standard contractual clauses", which you can find under the following link:
https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32021D0914&from=DE
or have them sent to you from there.
The data is stored as long as its knowledge is necessary for the fulfilment of the purpose of the storage. As a rule, knowledge is necessary for an initial storage period of three years. After expiry, it is checked whether storage is still necessary, otherwise the data is deleted on the exact day. Pursuant to section 882e of the Code of Civil Procedure (ZPO), entries in the debtors' register are deleted on a daily basis after three years have elapsed since the date of the entry order. You can find more information on this at www.boniversum.de/bonipedia under the heading Data Deletion.
Legitimate interests within the meaning of Art. 6 para. 1f EU-DSGVO may be: credit decision, business initiation, shareholding relationships, claim, credit assessment, insurance contract, enforcement information.
You have the right to obtain information from Creditreform Boniversum GmbH about the data stored about you. If the data stored about you is incorrect, you have the right to have it corrected or deleted. If it cannot be determined immediately whether the data is incorrect or correct, you have a right to block the respective data until clarification. If your data is incomplete, you can request that it be completed.
If you have given your consent to the processing of data stored by Creditreform Boniversum, you have the right to revoke this consent at any time. The revocation does not affect the lawfulness of the processing of your data carried out on the basis of your consent up to any revocation.
If you have any objections, requests or complaints regarding data protection, you can contact the Creditreform Boniversum data protection officer at any time. He or she will help you quickly and confidentially with all data protection issues. You can complain about a suspected data protection breach to a state data protection supervisory authority. For our company, the NRW State Commissioner for Data Protection, P.O. Box 20 24 44 Düsseldorf, e-mail: poststelle@ldi.nrw.de responsible. The data that Creditreform Boniversum has stored on you comes from publicly accessible sources, from debt collection companies and from their customers.
In order to describe your creditworthiness, Creditreform Boniversum calculates a score value for your data. The score value includes data on age and gender, address data and, in some cases, payment experience data. Creditreform Boniversum clients use the score values as an aid when making their own credit decisions.
Right to object:
In accordance with Art. 21 (1) DSGVO, you may object to data processing for reasons arising from your particular situation (e.g. women's shelter or witness protection). You can send your informal objection in writing to Creditreform Boniversum GbmH, Hammfelddamm 13, 41460 Neuss or by e-mail to selbstauskunft@boniversum.de direct.
If you object to Boniversum processing your data for advertising and marketing purposes, the data will no longer be processed for these purposes.
The responsible party within the meaning of Art. 4 No. 7 EU-DSGVO is Creditreform Boniversum GmbH, Hammfelddamm 13, 41460 Neuss. Your contact at Boniversum is the Consumer Service, Tel.: 02131 36845560, Fax: 02131 36845570, E-Mail: selbstauskunft@boniversum.de.
You can reach Boniversum's data protection officer at the following contact details: Creditreform Boniversum GmbH, Data Protection Officer, Hammfelddamm 13, 41460 Neuss, e-mail: datenschutz@boniversum.de
9. audio and video conferences, webinars
Audio and video conferences
Data processing
We use online conference tools, among others, to communicate with our customers and to conduct webinars, demos or online workshops. The specific tools we use are listed below. If you communicate with us via video or audio conference via the Internet, your personal data will be collected and processed by us and the provider of the respective conference tool.
The conference tools collect all data that you provide/enter to use the tools or to register for a webinar, demo or online workshop. The conference tools also process the duration of the conference, the start and end (time) of participation in the conference, the number of participants and other "contextual information" in connection with the communication process (metadata).
Furthermore, the provider of the tool processes all technical data that are necessary for the handling of the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker and the type of connection.
If content is exchanged, uploaded or otherwise made available within the tool, it is also stored on the servers of the tool providers. Such content includes, but is not limited to, cloud recordings, chat/ instant messages, voicemail uploaded photos and videos, files, whiteboards and other information shared while using the Service.
Please note that we do not have full influence on the data processing procedures of the tools used. Our possibilities are largely determined by the corporate policy of the respective provider. Further information on data processing by the conference tools can be found in the data protection declarations of the tools used, which we have listed below this text.
Purpose and legal basis
The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services (such as webinars, demos or online workshops) to our customers (Art. 6 (1) sentence 1 lit. b DSGVO). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6 (1) (f) DSGVO).
GDPR). Insofar as consent has been requested, the use of the tools in question will be based on this consent; the consent can be revoked at any time with effect for the future.
We will also receive the data you provide when registering via a tool provider and transfer it to our CRM system Hubspot. In addition to conducting the audio or video conference, we will also use this data to send you advertising messages based on our legitimate interests in expanding our customer base (Art. 6 Para. 1 lit. f DSGVO).
Storage duration
The data collected directly by us via the video and conference tools will be deleted by our systems as soon as you request us to delete it, revoke your consent for storage or the purpose for which the data was stored no longer applies. Stored cookies remain on your end device until you delete them. Mandatory legal retention periods remain unaffected.
We have no influence on the storage period of your data, which is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools directly.
Used conference tools
We use the following conference tools:
Zoom
We use Zoom. The provider of this service is Zoom Communications Inc, San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. For details on data processing, please refer to Zoom's privacy policy: https://explore.zoom.us/de/privacy/.
Data transmission to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here: https://explore.zoom.us/de/privacy/.
Conclusion of a contract for order processing
We have concluded an order processing contract with the provider of Zoom and fully implement the strict requirements of the German data protection authorities when using Zoom.
Microsoft Teams
We use Microsoft Teams. The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. For details on data processing, please see the Microsoft Teams privacy policy: https://privacy.microsoft.com/de-de/privacystatement.
Conclusion of a contract for order processing
We have concluded an order processing contract with the provider of Microsoft Teams and implement the strict requirements of the German data protection authorities when using Microsoft Teams.
Teams completely over.
Reteach
We use Reteach as a central webinar platform. Reteach is operated by Susell GmbH, Rosenthaler Straße 38, 10178 Berlin. Details on data processing can also be found in Reteach's privacy policy, which you can access at https://www.reteach.com/datenschutzerklaerung/ can view.
Conclusion of a contract for order processing
We have concluded an order processing contract with the provider of Reteach and fully implement the strict requirements of the German data protection authorities when using Reteach.
10. Data processing in our processes
Application process
Handling of applicant data
We offer you the opportunity to apply for a job with us (e.g. by e-mail, by post or via online application form). In the following we will inform you about the scope, purpose and use of your personal data collected during the application process. We assure you that the collection, processing and use of your data will be in accordance with the applicable data protection laws and all other legal requirements and that your data will be treated in strict confidence.
Scope and purpose of data collection
If you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes taken during job interviews, etc.) to the extent that this is necessary to decide whether to establish an employment relationship. The legal basis for this is § 26 BDSG-neu according to German law (initiation of an employment relationship), Art. 6 para. 1 lit. b GDPR (general
contract initiation) and - if you have given your consent - Art. 6 para. 1 lit. a GDPR. Consent may be revoked at any time. Within our company, your personal data will only be passed on to persons involved in the processing of your application.
If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of § 26 BDSG-neu and Art. 6 Para. 1 lit. b GDPR for the purpose of carrying out the employment relationship.
Retention period of the data
If we are unable to offer you a job, if you reject a job offer or if we withdraw your application, we reserve the right to keep the data you have submitted with us for up to 6 months from the end of the application procedure (rejection or withdrawal of the application) on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR).
The data is then deleted and the physical application documents destroyed. The storage serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the 6-month period (e.g. due to an imminent or pending legal dispute), the data will only be deleted when the purpose for further storage no longer applies.
A longer storage period can also take place if you have given your consent (Art. 6 para. 1 lit. a GDPR) or if legal storage obligations prevent deletion
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